What to Expect
How it Works
How it Works
Ordering your memorial keepsake is simple, and we’ll guide you through each step with care.
1. Place Your Order
Choose your memorial design and select any preferred options, including glass color, engraving details, and finish selections.
2. Receive Your Ash Kit
We’ll mail your ash collection kit within 2 business days. It includes
everything needed to safely send a small amount (about one teaspoon), along with clear instructions and a prepaid return label.
3. Send Your Kit Back
Once you’re ready, return the kit using the provided prepaid label. You can either schedule a USPS pickup online or simply drop the package off at your local Post Office or USPS drop box.
4. We Create Your Memorial
After your kit arrives, we begin handcrafting your piece in our Arizona studio. Each memorial is made individually with care and respect.
5. Completed & Shipped Back to You
You’ll receive a confirmation email with your estimated completion date once your kit is received. Finished pieces typically ship within 4–6 weeks (or 1-2 weeks with a rush order).
All unused ashes are respectfully returned with your completed piece.
Optional:
You’re welcome to share a photo or a few words about your loved one. Many families find comfort in knowing their story is present in our studio while we create.
Product Details
Product Details
- Handmade borosilicate glass with cremation ashes permanently encased within
- Created in Arizona
- Measures approximately 1⅜" (34 mm)
- Available in multiple memorial glass colors
- Includes clear acrylic display stand
- Arrives in a satin gift pouch
- Suitable for human or pet ashes
- Ash collection kit included with purchase
- Colors will appear slightly different depending on your screen, monitor settings, and device brightness. We do our best to photograph each memorial marble as accurately as possible under natural lighting. Listing photos are intended to represent the selected color family, but each marble will develop its own unique swirls, patterns, color movement, and ash placement during the glassmaking process. No two pieces will ever be identical.
View Full Memorial Glass Color Gallery
View Full Memorial Glass Color Gallery
Explore larger examples of our handcrafted memorial glass colors across different jewelry and keepsake styles.
Production & Shipping
Production & Shipping
Each memorial is made to order in our Arizona studio. Below are the timelines and shipping details so you know exactly what to expect.
Production Time
Once your ash kit is returned to us, most orders are completed within 4–6 weeks (or 1-2 weeks with a rush order).
Ash Kit & Return
Your ash kit includes everything needed to safely send a small amount back to us. U.S. orders include a prepaid return label.
Shipping Your Finished Piece
Your completed memorial is carefully packaged, fully insured, and shipped with tracking. You’ll receive an email notification as soon as your order is on the way.
Peace of Mind
We take great care to keep every order clearly identified and handled with respect throughout the entire process. All unused ashes are returned with your completed piece.
If anything ever comes up during the process, we’ll reach out directly.
Important Ordering Details
Important Ordering Details
Because each piece is handmade to order using the materials you provide, we’re unable to accept returns or cancellations once production has begun.
That said, we stand behind our work. If there are any issues with your order, please reach out—we’ll always do our best to make it right.
If you need to make changes to your order, contact us as soon as possible and we’ll do our best to accommodate before production begins.
Why Choose Us?
Why Choose Us?
We’re a small husband-and-wife team creating each memorial by hand in our Arizona studio. This isn’t mass production—every piece is made one at a time, with care, intention, and respect.
Handcrafted, Not Mass Produced
Each memorial is individually flame-worked and finished by hand. No shortcuts, no assembly-line production.
Respectful Handling
Your loved one’s ashes are carefully tracked and handled throughout the entire process. We treat every order with the same care we would give our own family.
Built to last
We permanently encase the ashes within durable borosilicate glass. No resin, glue, or temporary setting—just a lasting handcrafted keepsake designed to preserve their memory for generations.
Clear, Honest Process
We keep you informed along the way and are always available if questions come up. If anything ever needs attention, we’ll work with you directly to make it right.
Every piece we create carries a story. We’re honored to be part of preserving it.
Care Instructions
Care Instructions
Your memorial marble is made from durable borosilicate glass with the ashes permanently encased inside. Unlike resin-based alternatives, the glass will not yellow or cloud over time. Clean gently with mild soap and water, avoid hard impacts, and store or display it securely when not being held.
Questions? FAQ & Contact Us.
Questions? FAQ & Contact Us.
We’re a small husband-and-wife team, personally handling every part of your order, from communication to creation. If you have questions about the process, ashes, shipping timelines, customization, or care, we’re always happy to help.
Many common questions are answered on our FAQ page
Or feel free to reach out using the form below.
-
Simple, Safe Ash Collection Kit Included
We’ll send you everything you need to safely return a small amount of ashes. Each kit includes a secure container, clear step-by-step instructions, and a prepaid return label.
Designed to be straightforward, respectful, and easy to use—so you can move through this step with confidence.
Ash kit ships within 2 business days of your order.